Patient Bill of Rights

As a patient, you have a right to:

• Receive considerate and respectful care.
• Receive private and confidential care.
• Know who is responsible for coordinating your care.
• Ask for and receive complete and understandable information about your condition and care.
• Participate in decisions regarding your care.
• Request assistance for concerns and receive a response from the Office of Patient Relations.
• Refuse treatment.
• Access your medical record.
• Receive an explanation of your bill.
• Receive respect for your cultural and spiritual beliefs.
• Voice concerns to Clinic administration or medical staff without fear of reprisal or discrimination.
• Have your pain assessed and appropriately treated.*

You have a responsibility to:

• Provide complete and accurate health, medical, and insurance information.
• Ask questions when you are in doubt.
• Communicate changes in your health and/or condition to your caregivers.
• Pay your medical bills promptly.
• Follow your caregiver's instructions or discuss with them any obstacles you may have in complying with your prescribed treatment plan.
• Accept responsibility for refusing treatment or not following your treatment plan.
• Show consideration for others around you, including other patients and staff.
• Follow all Clinic rules affecting patient conduct and care.

*Because of your cancer diagnosis, your team of caregivers will also closely monitor any discomfort, nausea or fatigue you experience.

Your Rights under the Americans with Disabilities Act

It is important for you to be aware of your rights under the Americans with Disabilities Act. Some employers may be reluctant to hire cancer survivors because they are afraid they may not physically be able to handle the workload of physically demanding jobs; however, it is unlawful for an employer to discriminate against any one with a disability.